General Questions

I have just been injured in a crash or because of a mistake by a doctor and I need help getting my bills paid and getting on with my life.  What should I do?

First, seek medical help and make sure you are safe. Then, you should try to keep as much information about how you were hurt, including the identity of those responsible, identities of any witnesses, responding police department, if it applies to you and hospital(s) where you were treated.  You will also need all of your employment information and your personal insurance information.  Given my years of experience with cases just like yours, I would certainly appreciate the opportunity to present the options you may have.

Should I talk to the insurance company representing the person who hurt me?

Absolutely not.  Seek legal representation before you speak to anyone who is potentially against you. Please call me and I will explain to you your rights and begin the process to maximize your recovery.  Remember, you are the one who is a victim.  You deserve a lawyer on your side who will protect your rights to the fullest extent of the law so you are not victimized again.

I have never been in this situation before. What separates you from all of the other lawyers who are advertising?

Because I have hired you, does this mean my case will not settle and I will have to go to court?

Handling Your Case And Communication

What types of information should I bring to our first meeting?

Bring all information which has the names and contact information of all witnesses, the names and contact information of the people who harmed you, copies of all of your medical bills, copies of your W-2 forms, a copy of the declarations page of your automobile policy and photos of your vehicle (if you were hurt in a car crash), along with any letters you have received from any insurance company. Please also bring a complete list of the hospitals, doctors and therapists who have treated you.  I will maintain all of this information safely and this will provide us with a great start to build your case.

What if I am unable to come to your office? Does that mean I cannot hire you?

No.  I am happy to meet with you at any location which is easiest for you.  If this means meeting in your home, I will gladly meet you and your family there.

How will we communicate about my case?

My goal is to communicate with you in the way that is most convenient and preferred by you. I am happy to provide updates and information by email, phone, fax or mail. This is something we can establish during our first meeting.

Will you give me periodic reports on my case?

Yes, my commitment to every client to provide timely, periodic updates so you can be rest assured your case is moving along and is being handled as efficiently as possible.

Will you notify me immediately if something important happens?

Absolutely. I will make sure you are notified as soon as possible.

Will I get copies of all letters, emails, faxes, legal papers, and other documents in my case?

I try not to burden my clients with paperwork unless it is necessary.  The reason you hire an attorney is so they can deal with all of the paperwork.  Occasionally, you will receive some legal documents and letters; however, if you would like copies of all documents at any point in your case, you are entitled to them and I will supply you with any documents you want.

Fees

How much will it cost me to hire you?

Is there a fee for the first consultation and if so, how much is it?

No. It will not cost you any money for our first meeting and discussion about your case.

Will our fee agreement be in writing?

Yes.  The terms of the fee agreement are in writing and you and I will discuss the fee agreement before you sign it and hire me.

Are there costs and expenses aside from legal fees I should anticipate in my case?

Yes, but you do not pay anything out of your pocket. Typical legal expenses include copies of your medical records, investigative fees, deposition transcripts and expert fees. These expenses will be repaid to me only if there is a settlement or verdict on your behalf.

Confidentiality

Will you keep everything you learn about me and about my case confidential?

Absolutely.  A lawyer has the highest duty of confidentiality towards the client and the client’s case.  The only information you and I will disclose will be the type of information we are required to disclose.

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Homestead Office

The Law Office of Mark A. Smith
215 E. 8th Avenue,
Homestead PA, 15120

t. 412.368.8398

Pittsburgh Office

The Law Office of Mark A. Smith
322 North Shore Drive
Building 1B, Suite 200
Pittsburgh, PA 15212

t. 412.567.9598

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